Scaling Real-Time Personalized Coaching To Improve Performance
Nearly 1000 validated actions taken by 253 leaders across five health systems
A Six-Week Proof of Concept Across Five Health Systems
Practicing Excellence tested Wexl, an on-demand coaching tool, with 253 leaders at Ballad Health, Banner Health, Christie Clinic, Riverside Health, and Virtua Health over six weeks.
Weekly proactive prompts and responsive access between prompts helped leaders prepare for difficult conversations and apply guidance in their work. Of the total participants, nearly 75% said it meaningfully supported their growth, and 989 specific steps were applied to work, thanks to the support of Wexl.
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“Our physicians, nurses, and leaders turned to Wexl in the moments that matter, getting practical guidance for challenges like setting the right tone in difficult conversations, navigating team conflict, communicating change and expectations clearly, and strengthening everyday coaching and feedback.”
Debbie Dover
SVP of Talent and Engagement & Chief Human Resources Officer
Ballad Health